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  • Using benchmarking to facilitate strategic IT implementation in construction organisations

    Author(s)
    Stewart, Rodney
    Mohamed, Sherif
    Griffith University Author(s)
    Stewart, Rodney A.
    Mohamed, Sherif A.
    Year published
    2001
    Metadata
    Show full item record
    Abstract
    An IT benchmarking and IT performance measurement (ITPM) culture needs to be instilled in modern construction organisations to evaluate and justify IT implementation. This paper discusses the strategic implementation of IT benchmarking and ITPM. Firstly it highlights the importance of IT benchmarking at three levels; internal, external, and at the project level. Secondly, it focuses on ITPM at decision-making tiers of a construction organisation. Due to the nature of the construction industry, it is difficult to define distinctive decision-making tiers within a construction organisation. However, the most commonly used ...
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    An IT benchmarking and IT performance measurement (ITPM) culture needs to be instilled in modern construction organisations to evaluate and justify IT implementation. This paper discusses the strategic implementation of IT benchmarking and ITPM. Firstly it highlights the importance of IT benchmarking at three levels; internal, external, and at the project level. Secondly, it focuses on ITPM at decision-making tiers of a construction organisation. Due to the nature of the construction industry, it is difficult to define distinctive decision-making tiers within a construction organisation. However, the most commonly used decision-making tiers are the ENTERPRISE, BUSINESS UNIT and PROJECT levels. This paper argues that a tiered ITPM approach offers several advantages, including alignment of IT measures with organisational objectives, systematic linkage among IT measures and enterprise, business unit, project, and individual objectives, and enhanced communication and understanding of IT performance measurement throughout the organisation. Tiering also has the added advantage of enabling performance accountability to take place and determines where ITPM ownership lies.
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    Journal Title
    Journal of Construction Research
    Volume
    2
    Issue
    1
    Publisher URI
    http://md1.csa.com/partners/viewrecord.php?requester=gs&collection=TRD&recid=200201800132CE&q=Using+benchmarking+to+facilitate+strategic+IT+implementation+in+construction+organisations&uid=1027766&setcookie=yes
    Copyright Statement
    © 2001 World Scientific Publishing Company. The electronic version of the article is published as above.
    Subject
    Civil Engineering
    Building
    Publication URI
    http://hdl.handle.net/10072/4064
    Collection
    • Journal articles

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