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dc.contributor.authorGilligan, Conor
dc.contributor.authorBrubacher, Sonja P
dc.contributor.authorPowell, Martine B
dc.date.accessioned2021-09-15T02:35:20Z
dc.date.available2021-09-15T02:35:20Z
dc.date.issued2021
dc.identifier.issn1040-1334
dc.identifier.doi10.1080/10401334.2021.1893175
dc.identifier.urihttp://hdl.handle.net/10072/407986
dc.description.abstractPhenomenon: Communication is a complex and essential element of clinical practice. It is widely accepted that communication skills can be taught and learned, but challenges remain for clinicians in achieving effective communication with patients. This study explored the patient-communication challenges faced by both medical students and experienced clinicians. Approach: Semi-structured interviews were conducted with twenty medical students and nineteen experienced clinicians from a range of medical disciplines. Interviews were recorded and transcribed, and transcriptions subjected to thematic analysis and coding to quantify the challenges discussed. Findings: There was remarkable consistency in the challenges described by both groups of participants, with eight predominant challenges identified: time constraints and chaotic environments, rapport building, patient characteristics, reluctance, omissions, assumptions, decision-making, and keeping conversations focused. Insights: Medical curricula often focus on communication challenges associated with complex or sensitive clinical situations, but many of the challenges identified occur in routine consultations. Both pre-service and post-graduate medical training should adopt strategies to help build students’ and clinicians’ skills in managing these challenges from the outset of training.
dc.description.peerreviewedYes
dc.languageEnglish
dc.publisherRoutledge: Taylor & Francis Group
dc.relation.ispartofjournalTeaching and Learning in Medicine
dc.subject.fieldofresearchCurriculum and pedagogy
dc.subject.fieldofresearchPublic health
dc.subject.fieldofresearchPharmacology and pharmaceutical sciences
dc.subject.fieldofresearchForensic psychology
dc.subject.fieldofresearchOther psychology
dc.subject.fieldofresearchcode3901
dc.subject.fieldofresearchcode4206
dc.subject.fieldofresearchcode3214
dc.subject.fieldofresearchcode520103
dc.subject.fieldofresearchcode5299
dc.subject.keywordsSocial Sciences
dc.subject.keywordsScience & Technology
dc.subject.keywordsLife Sciences & Biomedicine
dc.subject.keywordsEducation, Scientific Disciplines
dc.subject.keywordsHealth Care Sciences & Services
dc.title"We're All Time Poor": Experienced Clinicians' and Students' Perceptions of Challenges Related to Patient Communication
dc.typeJournal article
dc.type.descriptionC1 - Articles
dcterms.bibliographicCitationGilligan, C; Brubacher, SP; Powell, MB, "We're All Time Poor": Experienced Clinicians' and Students' Perceptions of Challenges Related to Patient Communication, Teaching and Learning in Medicine, 2021
dc.date.updated2021-09-13T00:24:34Z
gro.description.notepublicThis publication has been entered in Griffith Research Online as an advanced online version.
gro.hasfulltextNo Full Text
gro.griffith.authorPowell, Martine B.


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