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  • Usefulness of an e-Simulation in improving social work student knowledge of best-practice questions

    Author(s)
    Casey, Sharon
    Powell, Martine B
    Griffith University Author(s)
    Powell, Martine B.
    Casey, Sharon
    Year published
    2021
    Metadata
    Show full item record
    Abstract
    Computer-based simulations provide an opportunity for social work students to learn effective communication skills that sit at the core of social work practice. The current study describes a best practice interviewing protocol that promotes the use of open-ended questions (i.e. that elicit elaborate responses without dictating expected content) taught using a computer-generated child avatar. Utilising a mixed method design, quantitative analysis showed social work students (N = 25) who undertook a 3-hour training session showed improvements from baseline to post-training. There was a significant increase in open-ended questions ...
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    Computer-based simulations provide an opportunity for social work students to learn effective communication skills that sit at the core of social work practice. The current study describes a best practice interviewing protocol that promotes the use of open-ended questions (i.e. that elicit elaborate responses without dictating expected content) taught using a computer-generated child avatar. Utilising a mixed method design, quantitative analysis showed social work students (N = 25) who undertook a 3-hour training session showed improvements from baseline to post-training. There was a significant increase in open-ended questions and a concomitant decrease in poorly structured (closed) questions. Thematic analysis (N = 39) of participant feedback on the training supported students’ understanding that open-ended questions are key to eliciting detailed information. Students were positive about the use of technology and its place in social work education, highlighting its realism and the absence of risk to clients while learning. Evidence of emerging reflective practice and understanding of the self when engaging with technology-based education is discussed.
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    Journal Title
    Social Work Education
    DOI
    https://doi.org/10.1080/02615479.2021.1948002
    Note
    This publication has been entered in Griffith Research Online as an advanced online version.
    Subject
    Social work
    Sociology
    Communication studies
    Curriculum and pedagogy
    Applied and developmental psychology
    Forensic psychology
    Social Sciences
    Education & Educational Research
    Investigative interviewing
    avatars
    training
    Publication URI
    http://hdl.handle.net/10072/407987
    Collection
    • Journal articles

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