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  • The values and value of community heritage: visitor evaluation of do-it-yourself museums and archives of popular music in Europe, Australasia and the United States of America

    Author(s)
    Baker, Sarah
    Cantillon, Zelmarie
    Istvandity, Lauren
    Long, Paul
    Griffith University Author(s)
    Baker, Sarah L.
    Cantillon, Zelmarie A.
    Year published
    2021
    Metadata
    Show full item record
    Abstract
    Do-it-yourself (DIY) and community-based efforts to preserve popular music heritage often take place in tangible sites open to the public. These places contrast with authorised sites of heritage in their form, but not their function, and are often judged equally by visitors in terms of cultural value. This article analyses Tripadvisor user reviews of 11 DIY institutions of popular music heritage to highlight the tension between the production of cultural value by such places and the expectations of visitors. As unintentional sites of tourism, DIY institutions of popular music heritage find themselves caught between providing ...
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    Do-it-yourself (DIY) and community-based efforts to preserve popular music heritage often take place in tangible sites open to the public. These places contrast with authorised sites of heritage in their form, but not their function, and are often judged equally by visitors in terms of cultural value. This article analyses Tripadvisor user reviews of 11 DIY institutions of popular music heritage to highlight the tension between the production of cultural value by such places and the expectations of visitors. As unintentional sites of tourism, DIY institutions of popular music heritage find themselves caught between providing access to unique collections and experiences prized by niche audiences, and producing an entertainment value attainable only through the higher level budgets and skill sets found in authorised heritage institutions. This article contributes to an understanding of how the producers and consumers of DIY institutions understand value, while focusing on the neglected experience of end-users in the broader space of heritage engagement. In doing so, it draws attention to the co-creation of heritage experiences in online and physical spaces.
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    Journal Title
    Journal of Heritage Tourism
    DOI
    https://doi.org/10.1080/1743873X.2021.1888957
    Note
    This publication has been entered in Griffith Research Online as an advanced online version.
    Subject
    Heritage, archive and museum studies
    Social Sciences
    Hospitality, Leisure, Sport & Tourism
    Social Sciences - Other Topics
    Community heritage
    cultural value
    Publication URI
    http://hdl.handle.net/10072/408406
    Collection
    • Journal articles

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