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dc.contributor.authorAppannah, Arti
dc.contributor.authorMeyer, Claudia
dc.contributor.authorOgrin, Rajna
dc.contributor.authorMcMillan, Sally
dc.contributor.authorBarrett, Elizabeth
dc.contributor.authorBrowning, Colette
dc.description.abstractOlder Australians are an increasingly diverse population, with variable characteristics such as culture, sexual orientation, socioeconomic status, and physical capabilities potentially influencing their participation in healthcare. In response, community aged care workers may need to increase skills and uptake of knowledge into practice regarding diversity through appropriate training interventions. Diversity training (DT) programs have traditionally existed in the realm of business, with little research attention devoted to scientifically evaluating the outcomes of training directed at community aged care workers. A DT workshop has been developed for community aged care workers, and this paper focuses on the construction of a formative evaluative framework for the workshop. Key evaluation concepts and measures relating to DT have been identified in the literature and integrated into the framework, focusing on five categories: Training needs analysis; Reactions; Learning outcomes, Behavioural outcomes and Results The use of a mixed methods approach in the framework provides an additional strength, by evaluating long-term behavioural change and improvements in service delivery. As little is known about the effectiveness of DT programs for community aged care workers, the proposed framework will provide an empirical and consistent method of evaluation, to assess their impact on enhancing older people's experience of healthcare.
dc.relation.ispartofjournalEvaluation and Program Planning
dc.subject.fieldofresearchHealth services and systems
dc.subject.fieldofresearchPublic health
dc.subject.fieldofresearchUrban and regional planning
dc.subject.fieldofresearchApplied economics
dc.subject.keywordsSocial Sciences
dc.subject.keywordsSocial Sciences, Interdisciplinary
dc.subject.keywordsSocial Sciences - Other Topics
dc.subject.keywordsDiversity training
dc.subject.keywordsCommunity care
dc.titleDiversity training for the community aged care workers: A conceptual framework for evaluation
dc.typeJournal article
dc.type.descriptionC1 - Articles
dcterms.bibliographicCitationAppannah, A; Meyer, C; Ogrin, R; McMillan, S; Barrett, E; Browning, C, Diversity training for the community aged care workers: A conceptual framework for evaluation, Evaluation and Program Planning, 2017, 63, pp. 74-81
gro.hasfulltextNo Full Text
gro.griffith.authorOgrin, Rajna

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