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  • The link between organizational support, wellbeing and engagement for emergency service employees: a comparative analysis

    Author(s)
    Brunetto, Y
    Xerri, M
    Farr-Wharton, B
    Griffith University Author(s)
    Xerri, Matt J.
    Year published
    2021
    Metadata
    Show full item record
    Abstract
    IMPACT: Emergency service workers perceived similarly low levels of organizational support compared with professionals and administrative employees. However, both emergency workers and healthcare professionals undertake high levels of emotional labour and therefore are susceptible to high levels of stress and, consequently, require organizational support. Low organizational support contributes to low wellbeing and engagement. If austerity-driven management is the cause of low organizational support, then new management models are required to ensure psychologically safe workplaces. Otherwise, the burden caused by poor management ...
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    IMPACT: Emergency service workers perceived similarly low levels of organizational support compared with professionals and administrative employees. However, both emergency workers and healthcare professionals undertake high levels of emotional labour and therefore are susceptible to high levels of stress and, consequently, require organizational support. Low organizational support contributes to low wellbeing and engagement. If austerity-driven management is the cause of low organizational support, then new management models are required to ensure psychologically safe workplaces. Otherwise, the burden caused by poor management is placed on the community because taxpayers pay for emergency service workers’ stress-related workers’ compensation claims.
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    Journal Title
    Public Money and Management
    DOI
    https://doi.org/10.1080/09540962.2021.1987733
    Note
    This publication has been entered as an advanced online version in Griffith Research Online.
    Subject
    Health management
    Publication URI
    http://hdl.handle.net/10072/409531
    Collection
    • Journal articles

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