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  • What factors are associated with improvements in productivity in clinical Laboratories in the Asia Pacific Region?

    Author(s)
    Badrick, Tony
    Ge, Yichen
    Gou, Ging
    Wong, Wesley
    Griffith University Author(s)
    Badrick, Tony C.
    Year published
    2021
    Metadata
    Show full item record
    Abstract
    Introduction:Clinical laboratories usually have a quality management system such as ISO 15189, which provides a framework for quality and competence to perform medical testing and internal systems such as audit and nonconformance to ensure consistent processes. However, organizations need to have access to internal procedures and external competitors' performance to improve their operations. These are often seen as commercial or areas where it is difficult to agree on an acceptable goal. Method: In 2019, 1158 laboratories from 17 countries/regions in the Asia Pacific Region answered the survey, including 399 Chinese sites. ...
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    Introduction:Clinical laboratories usually have a quality management system such as ISO 15189, which provides a framework for quality and competence to perform medical testing and internal systems such as audit and nonconformance to ensure consistent processes. However, organizations need to have access to internal procedures and external competitors' performance to improve their operations. These are often seen as commercial or areas where it is difficult to agree on an acceptable goal. Method: In 2019, 1158 laboratories from 17 countries/regions in the Asia Pacific Region answered the survey, including 399 Chinese sites. The survey collected information on quality, turnaround time and productivity. Results: Median productivity for laboratories in the Asia Pacific Region not including Chinese sites was 25 samples/FTE/day for small laboratories (workload: <250 samples/day), 100 for medium-sized laboratories (workload: 251-1000 samples/day) and 220 for large laboratories (workload: >1001 samples/day). The parameters associated with increased productivity in some laboratories were automation, middleware, Lean Six Sigma quality improvement activities and International Accreditation. Conclusion: This survey provides evidence of an association of quality improvement activities on laboratory productivity. There are differences in the effect of these activities in Chinese and non-Chinese laboratories in the Asia Pacific Region. The survey confirmed that the implementation of automation is associated with increased median productivity in all sites. Implementation of Lean Six Sigma and International Accreditation is associated with increased productivity in large laboratories.
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    Journal Title
    Clinical Biochemistry
    DOI
    https://doi.org/10.1016/j.clinbiochem.2021.10.008
    Subject
    Pharmacology and pharmaceutical sciences
    Health economics
    Public health
    Benchmarking
    International Accreditation
    Lean Six Sigma
    Productivity
    Survey
    Publication URI
    http://hdl.handle.net/10072/409821
    Collection
    • Journal articles

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