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  • Employee-fit and turnover intentions: The role of job engagement and psychological contract violation in the hospitality industry

    Author(s)
    Saleem, S
    Rasheed, MI
    Malik, M
    Okumus, F
    Griffith University Author(s)
    Malik, Mehwish
    Year published
    2021
    Metadata
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    Abstract
    The primary goal of this study is to develop and test a comprehensive model concerning the association between employee-fit and turnover intention (TI) in the hospitality industry. A multi-wave survey was conducted in the metropolitan cities of Pakistan to collect data from 362 frontline hotel industry employees. The findings reveal that person-organization (P–O) fit and person-job (P-J) fit are negatively associated with employee TI in the hospitality industry, while employee engagement plays the underlying mediating role in these relationships. In addition, the psychological contract violation (PCV) has been found as a ...
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    The primary goal of this study is to develop and test a comprehensive model concerning the association between employee-fit and turnover intention (TI) in the hospitality industry. A multi-wave survey was conducted in the metropolitan cities of Pakistan to collect data from 362 frontline hotel industry employees. The findings reveal that person-organization (P–O) fit and person-job (P-J) fit are negatively associated with employee TI in the hospitality industry, while employee engagement plays the underlying mediating role in these relationships. In addition, the psychological contract violation (PCV) has been found as a boundary condition to our proposed linear relationships such that the indirect effects of P–O fit and P-J fit on employee TI are weaker for the employees having high PCV. Theoretical and practical implications for the hospitality industry as well as limitations and future research directions have been discussed.
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    Journal Title
    Journal of Hospitality and Tourism Management
    Volume
    49
    DOI
    https://doi.org/10.1016/j.jhtm.2021.10.009
    Subject
    Tourism management
    Hospitality management
    Industrial and employee relations
    Publication URI
    http://hdl.handle.net/10072/409827
    Collection
    • Journal articles

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