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  • Disparities in telehealth use: How should the supportive care community respond?

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    Chan519226-Published.pdf (597.8Kb)
    File version
    Version of Record (VoR)
    Author(s)
    Dixit, N
    Van Sebille, Y
    Crawford, GB
    Ginex, PK
    Ortega, PF
    Chan, RJ
    Griffith University Author(s)
    Chan, Ray
    Year published
    2021
    Metadata
    Show full item record
    Abstract
    Telehealth use has increased in the setting of the COVID-19 pandemic. However, there are disparities in telehealth use based on age, income, race/ethnicity, low health, digital literacy, and limited English proficiency. There are multilevel barriers to telehealth use at the patient, health systems, telehealth portal, and policy levels. To ensure equity in telehealth services and to leverage these services to maximize the reach of health care services, concerted efforts are needed to design telehealth tools and workflows. It should include reimbursement for staff training, patient education, and technical support needed for ...
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    Telehealth use has increased in the setting of the COVID-19 pandemic. However, there are disparities in telehealth use based on age, income, race/ethnicity, low health, digital literacy, and limited English proficiency. There are multilevel barriers to telehealth use at the patient, health systems, telehealth portal, and policy levels. To ensure equity in telehealth services and to leverage these services to maximize the reach of health care services, concerted efforts are needed to design telehealth tools and workflows. It should include reimbursement for staff training, patient education, and technical support needed for telehealth use. Furthermore, ongoing monitoring and responsive modifications in the use of telehealth services are needed to promote telehealth equity.
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    Journal Title
    Supportive Care in Cancer
    DOI
    https://doi.org/10.1007/s00520-021-06629-4
    Copyright Statement
    © The Author(s) 2021. This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made.
    Note
    This publication has been entered in Griffith Research Online as an advanced online version.
    Subject
    Health policy
    Publication URI
    http://hdl.handle.net/10072/409971
    Collection
    • Journal articles

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