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dc.contributor.authorMowbray, Paula
dc.description.abstractWithin the extensive body of employee voice literature, the voice of the ordinary shopfloor employee has resonated loudly. The important role that line managers play in encouraging or inhibiting that voice has also been well documented. However, within the voice literature there has been silence with respect to line managers themselves being considered as voicers. In this paper, these missing managerial voices are amplified through the presentation of a case study of front and middle line manager voice within a university setting. Within this hierarchical organisation subject to increased managerialism, semi-structured interviews with 26 participants were conducted and it was found that line managers’ voice was thwarted due to relational and structural blockages in their formal voice channels. In some cases, this led to suppressed voice and a sense that line managers had no one to voice to. However, some managers were able to be creative and their actions led to productive resistance. While for others, these blockages motivated line managers to use covert ‘underground channels’ where their voice was raised informally and their interests could be advanced. The paper extends our knowledge by considering the line manager as a voicer, and not merely a manager of voice.
dc.publisherTaylor & Francis
dc.publisher.placeUnited Kingdom
dc.relation.ispartofjournalThe International Journal of Human Resource Management
dc.subject.fieldofresearchHuman resources and industrial relations
dc.subject.keywordsSocial Sciences
dc.subject.keywordsBusiness & Economics
dc.subject.keywordsEmployee voice
dc.subject.keywordsline managers
dc.titleGiving a voice to managers: forging the desire line through the creation of informal employee voice channels and productive resistance
dc.typeJournal article
dc.type.descriptionC1 - Articles
dcterms.bibliographicCitationMowbray, P, Giving a voice to managers: forging the desire line through the creation of informal employee voice channels and productive resistance, The International Journal of Human Resource Management, 2017, 29(5), pp. 941-969
gro.hasfulltextNo Full Text
gro.griffith.authorMowbray, Paula K.

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    Contains articles published by Griffith authors in scholarly journals.

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