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  • A review of emotion regulation and development of a framework for emotion regulation in the workplace

    Author(s)
    Lawrence, Sandra A
    Troth, Ashlea C
    Jordan, Peter J
    Collins, Amy L
    Griffith University Author(s)
    Jordan, Peter J.
    Troth, Ashlea C.
    Year published
    2011
    Metadata
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    Abstract
    Research in industrial and organizational psychology demonstrates that the regulation of negative emotions in response to both organizational stressors and interpersonal workplace interactions can result in functional and dysfunctional outcomes (Co败䬠2005; Diefendorff, Richard, & Yang, 2008). Research on the regulation of negative emotions has additionally been conducted in social psychology, developmental psychology, neuropsychology, health psychology, and clinical psychology. A close reading of this broader literature, however, reveals that the conceptualization and use of the term ''emotion regulation'' varies within each ...
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    Research in industrial and organizational psychology demonstrates that the regulation of negative emotions in response to both organizational stressors and interpersonal workplace interactions can result in functional and dysfunctional outcomes (Co败䬠2005; Diefendorff, Richard, & Yang, 2008). Research on the regulation of negative emotions has additionally been conducted in social psychology, developmental psychology, neuropsychology, health psychology, and clinical psychology. A close reading of this broader literature, however, reveals that the conceptualization and use of the term ''emotion regulation'' varies within each research field as well as across these fields. The main focus of our chapter is to make sense of the term ''emotion regulation'' in the workplace by considering its use across a broad range of psychology disciplines. We then develop an overarching theoretical framework using is ambiguating terminology to highlight what we argue are the important constructs involved in the process of intrapersonal emotion generation, emotional experience regulation, and emotional expression regulation in the workplace (e.g., emotional intelligence, emotion regulation strategies, emotion expression displays). We anticipate this chapter will enable researchers and industrial and organizational psychologists to identify the conditions under which functional regulation outcomes are more likely to occur and then build interventions around these findings.
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    Book Title
    Research in occupational stress and well being: The role of individual differences in occupational stress and well being
    Volume
    9
    DOI
    https://doi.org/10.1108/S1479-3555(2011)0000009010
    Subject
    Organisational behaviour
    Publication URI
    http://hdl.handle.net/10072/41327
    Collection
    • Book chapters

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