dc.contributor.author | Leo, Cheryl | |
dc.contributor.author | Russell-Bennett, Rebekah | |
dc.date.accessioned | 2017-05-03T15:46:45Z | |
dc.date.available | 2017-05-03T15:46:45Z | |
dc.date.issued | 2008 | |
dc.date.modified | 2012-02-10T01:55:46Z | |
dc.identifier.uri | http://hdl.handle.net/10072/41752 | |
dc.description.publicationstatus | Yes | |
dc.language | English | |
dc.language.iso | eng | |
dc.publisher | American Marketing Academy (AMA) | |
dc.publisher.place | United States | |
dc.publisher.uri | http://www.liv.ac.uk/managementschool/servsig/ | |
dc.relation.ispartofstudentpublication | N | |
dc.relation.ispartofconferencename | AMA SERVSIG International Research Conference 2008 | |
dc.relation.ispartofconferencetitle | Proceedings of the AMA SERVSIG International Research Conference | |
dc.relation.ispartofdatefrom | 2008-06-05 | |
dc.relation.ispartofdateto | 2008-06-07 | |
dc.relation.ispartoflocation | Liverpool, UK | |
dc.rights.retention | Y | |
dc.subject.fieldofresearch | Marketing Management (incl. Strategy and Customer Relations) | |
dc.subject.fieldofresearchcode | 150503 | |
dc.title | Customer-Oriented Defiance (COD) – Is it Playing God or the Devil? | |
dc.type | Conference output | |
dc.type.description | E3 - Conferences (Extract Paper) | |
dc.type.code | E - Conference Publications | |
gro.date.issued | 2008 | |
gro.hasfulltext | No Full Text | |
gro.griffith.author | Leo, Cheryl | |