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dc.contributor.authorGiddings, Jeffen_US
dc.contributor.authorWeaven, Scotten_US
dc.contributor.authorGrace, Debraen_US
dc.contributor.authorFrazer, Lorelleen_US
dc.contributor.editorRuth Charltonen_US
dc.date.accessioned2017-05-03T12:00:30Z
dc.date.available2017-05-03T12:00:30Z
dc.date.issued2011en_US
dc.date.modified2012-02-10T01:42:44Z
dc.identifier.issn14417847en_US
dc.identifier.urihttp://hdl.handle.net/10072/41912
dc.description.abstractThis article outlines the research methods used and salient issues raised by a major franchise research project undertaken by a team of researchers from the Griffith University Asia-Pacific Centre for Franchising Excellence. Data were gathered through qualitative interviews with industry experts, case studies of franchise systems and a mail survey to franchisees from across Australia. In addition to providing demographic data, survey respondents provided details of a conflict situation they had experienced in relation to franchising, how it was managed or resolved and their satisfaction with the process(es) used.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_US
dc.format.extent247340 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglishen_US
dc.language.isoen_US
dc.publisherLawbook Co.en_US
dc.publisher.placeAustraliaen_US
dc.publisher.urihttp://www.thomsonreuters.com.au/catalogue/ProductDetails.asp?id=688en_US
dc.relation.ispartofstudentpublicationNen_US
dc.relation.ispartofpagefrom41en_US
dc.relation.ispartofpageto48en_US
dc.relation.ispartofissue1en_US
dc.relation.ispartofjournalAustralasian Dispute Resolution Journalen_US
dc.relation.ispartofvolume22en_US
dc.rights.retentionYen_US
dc.subject.fieldofresearchMarketing not elsewhere classifieden_US
dc.subject.fieldofresearchcode150599en_US
dc.titleTaking care of business: Are franchise systems structured to promote conflict?en_US
dc.typeJournal articleen_US
dc.type.descriptionC1 - Peer Reviewed (HERDC)en_US
dc.type.codeC - Journal Articlesen_US
gro.facultyArts, Education & Law Group, School of Lawen_US
gro.rights.copyrightCopyright 2011 Thomson Legal & Regulatory Limited. The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, publisheden_US
gro.date.issued2011
gro.hasfulltextFull Text


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