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dc.contributor.authorGiddings, Jeff
dc.contributor.authorWeaven, Scott
dc.contributor.authorGrace, Debra
dc.contributor.authorFrazer, Lorelle
dc.contributor.editorRuth Charlton
dc.date.accessioned2017-05-03T12:00:30Z
dc.date.available2017-05-03T12:00:30Z
dc.date.issued2011
dc.date.modified2012-02-10T01:42:44Z
dc.identifier.issn14417847
dc.identifier.urihttp://hdl.handle.net/10072/41912
dc.description.abstractThis article outlines the research methods used and salient issues raised by a major franchise research project undertaken by a team of researchers from the Griffith University Asia-Pacific Centre for Franchising Excellence. Data were gathered through qualitative interviews with industry experts, case studies of franchise systems and a mail survey to franchisees from across Australia. In addition to providing demographic data, survey respondents provided details of a conflict situation they had experienced in relation to franchising, how it was managed or resolved and their satisfaction with the process(es) used.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.format.extent247340 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglish
dc.language.isoen_US
dc.publisherLawbook Co.
dc.publisher.placeAustralia
dc.publisher.urihttp://www.thomsonreuters.com.au/catalogue/ProductDetails.asp?id=688
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom41
dc.relation.ispartofpageto48
dc.relation.ispartofissue1
dc.relation.ispartofjournalAustralasian Dispute Resolution Journal
dc.relation.ispartofvolume22
dc.rights.retentionY
dc.subject.fieldofresearchMarketing not elsewhere classified
dc.subject.fieldofresearchSocial Work
dc.subject.fieldofresearchLaw
dc.subject.fieldofresearchcode150599
dc.subject.fieldofresearchcode1607
dc.subject.fieldofresearchcode1801
dc.titleTaking care of business: Are franchise systems structured to promote conflict?
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.facultyArts, Education & Law Group, School of Law
gro.rights.copyright© 2011 Thomson Legal & Regulatory Limited. The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published
gro.date.issued2011
gro.hasfulltextFull Text
gro.griffith.authorFrazer, Lorelle
gro.griffith.authorGiddings, Jeff M.
gro.griffith.authorWeaven, Scott K.
gro.griffith.authorGrace, Debra A.


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    Contains articles published by Griffith authors in scholarly journals.

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