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  • A multilevel model of emotional skills, communication performance, and task performance in teams

    Author(s)
    Troth, Ashlea C
    Jordan, Peter J
    Lawrence, Sandra A
    Tse, Herman HM
    Griffith University Author(s)
    Jordan, Peter J.
    Troth, Ashlea C.
    Year published
    2012
    Metadata
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    Abstract
    There is increasing research regarding the influence of emotions on teamwork. In this study we use a multilevel approach to examine how team members' use of emotion-related skills affects team task performance and communication performance within the team. We measured individual self-reported emotional skills prior to team formation and then collected peer-rated individual communication performance and independently-rated team task performance eight weeks later. Whilst there was no influence at the individual level between emotional skills and performance, team-level emotional skills positively predicted team task performance ...
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    There is increasing research regarding the influence of emotions on teamwork. In this study we use a multilevel approach to examine how team members' use of emotion-related skills affects team task performance and communication performance within the team. We measured individual self-reported emotional skills prior to team formation and then collected peer-rated individual communication performance and independently-rated team task performance eight weeks later. Whilst there was no influence at the individual level between emotional skills and performance, team-level emotional skills positively predicted team task performance scores. At the cross level, team-level emotional skills predicted individual-level communication performance. These findings emphasize the importance of distinct team emotional skills in shaping both team performance and individual team member performance.
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    Journal Title
    Journal of Organizational Behavior
    Volume
    33
    Issue
    5
    DOI
    https://doi.org/10.1002/job.785
    Subject
    Organisational behaviour
    Human resources and industrial relations
    Strategy, management and organisational behaviour
    Applied and developmental psychology
    Publication URI
    http://hdl.handle.net/10072/42530
    Collection
    • Journal articles

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