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dc.contributor.authorCoghlan, Alexandraen_US
dc.date.accessioned2017-04-04T22:42:33Z
dc.date.available2017-04-04T22:42:33Z
dc.date.issued2012en_US
dc.date.modified2014-08-28T05:07:19Z
dc.identifier.issn09669582en_US
dc.identifier.doi10.1080/09669582.2011.614351en_US
dc.identifier.urihttp://hdl.handle.net/10072/43222
dc.description.abstractThis paper challenges the accepted tenet that conservation creates attractive tourist experiences and high satisfaction rates, and explores the nature and value of partnerships between protected area managers and tourism operators. It develops a model to examine the linkages between natural resource management and nature-based tourism industry performance. The model uses input measures (such as the expertise and financial resources put into maintaining a healthy ecosystem), output measures (visitor perceptions of the environment and their experience of it) and outcome measures (satisfaction scores), to examine these linkages. Whilst the links between input, outputs and outcomes appear relatively weak, results suggest that operators can strengthen those links through high service quality, effective interpretation, in order to produce higher visitor satisfaction. The relationship between the natural environment itself and satisfaction was less clear, perhaps symptomatic of the "messiness" of protected area tourism systems where cause and effects are not always clear. The study suggests that perceptions of the natural environment and the nature-based tourist experience are best mediated through the tour operators' input into creating and maintaining quality staff, to complement and demonstrate inputs by protected area managers, within the context of long-term partnerships between natural resource management and nature-based tourism.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_US
dc.format.extent271049 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglishen_US
dc.language.isoen_US
dc.publisherRoutledgeen_US
dc.publisher.placeUnited Kingdomen_US
dc.relation.ispartofstudentpublicationNen_US
dc.relation.ispartofpagefrom41en_US
dc.relation.ispartofpageto58en_US
dc.relation.ispartofissue1en_US
dc.relation.ispartofjournalJournal of Sustainable Tourismen_US
dc.relation.ispartofvolume20en_US
dc.rights.retentionYen_US
dc.subject.fieldofresearchTourism Managementen_US
dc.subject.fieldofresearchcode150603en_US
dc.titleLinking natural resource management to tourist satisfaction: a study of Australia's Great Barrier Reefen_US
dc.typeJournal articleen_US
dc.type.descriptionC1 - Peer Reviewed (HERDC)en_US
dc.type.codeC - Journal Articlesen_US
gro.rights.copyrightCopyright 2012 Taylor & Francis. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal website for access to the definitive, published version.en_US
gro.date.issued2012
gro.hasfulltextFull Text


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