An evaluation criterion for open source software projects: enhancement process effectiveness

Abstract

Enhancement process is a key process in which open source software (OSS) project responds to user needs in terms of suggesting and implementing software features, thus the dimension of enhancement effectiveness corresponds nicely to adopters' concern about open source software. This study aims to construct a valid, reliable measurement model for the enhancement process effectiveness in an open source environment. We examine the validity and reliability of an initial list of indicators through two rounds of data collection and analysis from 240 and 750 OSS projects respectively, and come up with a measurement model for the effectiveness of enhancement process comprising four indicators. The implication of this measurement model for practitioners is explained through a numerical example followed by implications for research community.