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dc.contributor.authorBost, Nerolie
dc.contributor.authorCrilly, Julia
dc.contributor.authorPatterson, Elizabeth
dc.contributor.authorChaboyer, Wendy
dc.date.accessioned2017-05-03T12:00:15Z
dc.date.available2017-05-03T12:00:15Z
dc.date.issued2012
dc.date.modified2014-08-28T05:06:36Z
dc.identifier.issn1755-599X
dc.identifier.doi10.1016/j.ienj.2011.10.002
dc.identifier.urihttp://hdl.handle.net/10072/44718
dc.description.abstractAim: The aims of this study were to (1) explore the clinical handover processes between ambulance and ED personnel of patients arriving by ambulance at one hospital and (2) identify factors that impact on the information transfer to ascertain strategies for improvement. Methods: A focused ethnographic approach was used that included participant observation, conversational interviews and examination of handover tools. Participants included ambulance paramedics, nurses and medical practitioners from an ambulance service and regional hospital located in South East Queensland, Australia. Grounded theory methods of constant comparative data analyses were used to generate categories of findings. Findings: Two types of clinical handover were identified: (1) for non-critical patients and (2) for critical patients. Quality of handover appears to be dependent on the personnel's expectations, prior experience, workload and working relationships. Lack of active listening and access to written information were identified issues.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.languageEnglish
dc.language.isoeng
dc.publisherElsevier
dc.publisher.placeUnited Kingdom
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom133
dc.relation.ispartofpageto141
dc.relation.ispartofissue3
dc.relation.ispartofjournalInternational Emergency Nursing
dc.relation.ispartofvolume20
dc.rights.retentionY
dc.subject.fieldofresearchNursing
dc.subject.fieldofresearchNursing not elsewhere classified
dc.subject.fieldofresearchcode4205
dc.subject.fieldofresearchcode420599
dc.titleClinical handover of patients arriving by ambulance to a hospital emergency department: A qualitative study
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.facultyGriffith Health, School of Nursing and Midwifery
gro.date.issued2012
gro.hasfulltextNo Full Text
gro.griffith.authorCrilly, Julia
gro.griffith.authorChaboyer, Wendy


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