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  • Mixed signals in HRM: the HRM role of hospital line managers

    Author(s)
    Townsend, Keith
    Wilkinson, Adrian
    Allan, Cameron
    Bamber, Greg
    Griffith University Author(s)
    Allan, Cameron R.
    Townsend, Keith J.
    Wilkinson, Adrian J.
    Bamber, Greg J.
    Year published
    2012
    Metadata
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    Abstract
    Recently, Haggerty and Wright suggested that HR could be reconceptualised as signals sent to employees rather than practices. We examine this novel approach and consider how it fits in the practice. In hospitals, ward managers are intermediaries in relation to signals that are passed between upper managers and their staff. We discuss to what extent ward managers have the analytical and functional skills required to interpret and convey complex signals to the staff under their jurisdiction. We draw conclusions about the role of ward managers in the HR function of hospitals. There are theoretical and practical implications for ...
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    Recently, Haggerty and Wright suggested that HR could be reconceptualised as signals sent to employees rather than practices. We examine this novel approach and consider how it fits in the practice. In hospitals, ward managers are intermediaries in relation to signals that are passed between upper managers and their staff. We discuss to what extent ward managers have the analytical and functional skills required to interpret and convey complex signals to the staff under their jurisdiction. We draw conclusions about the role of ward managers in the HR function of hospitals. There are theoretical and practical implications for the role of line managers more generally, beyond the hospital context.
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    Journal Title
    Human Resource Management Journal
    Volume
    22
    Issue
    3
    DOI
    https://doi.org/10.1111/j.1748-8583.2011.00166.x
    Subject
    Human Resources Management
    Business and Management
    Psychology
    Publication URI
    http://hdl.handle.net/10072/45393
    Collection
    • Journal articles

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