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dc.contributor.convenorChoy Fatt Cheongen_US
dc.contributor.authorSparks, JoAnneen_US
dc.contributor.authorO'Brien, Lindaen_US
dc.contributor.authorRichardson, Joannaen_US
dc.contributor.authorWolski, Malcolmen_US
dc.contributor.authorTadic, Sanjaen_US
dc.contributor.authorMorris, Joen_US
dc.contributor.editorGillian Barthorpeen_US
dc.date.accessioned2017-05-03T14:38:09Z
dc.date.available2017-05-03T14:38:09Z
dc.date.issued2012en_US
dc.date.modified2013-02-27T22:52:34Z
dc.identifier.urihttp://hdl.handle.net/10072/45622
dc.description.abstractScholarly Information & Research (SIR) is part of an integrated Information Services (INS) division at Griffith University, one of the top ten research universities in Australia. SIR provides library services, publication support and eResearch services to over 43,000 students and staff onsite at five campuses and online. In 2011, senior managers embarked on an incremental business improvement program ("Turning a New Page") designed to embed innovation and integrate support for scholarly information & research alongside existing university library services. The focus is on the new generation of integrated services needed in three to five years for the new generation of users who use Scholarly Information & Research services at Griffith. Existing services were unevenly delivered and resources unevenly distributed. An early outcome of the initiative is restructuring to aggregate similar capabilities in order to redistribute resources and provide a framework for developing our capability over time. The concept is to reorganize existing teams to maximize our capacity to provide services and project support for ideas and thought experiments through to enterprise level services. Virtual teams will be formed and reformed as pilots and full-blown projects are proposed in order to bring operational expertise into the design and development efforts early. The lifecycle of projects will be considered and project management techniques applied as required. Current teams are moving to an integrated structure with front of house academic services organized by discipline groups staffed by expert consultants for each area; library operations and library IT help desk services. Back of house services will be reorganized to include resource description; procurement; resource discovery and application support; and research development services. This paper will report on this initiative including method and approach, and data and inputs that helped to develop the updated service offerings, delivery models and staffing structure, and progress to date.en_US
dc.description.publicationstatusYesen_US
dc.format.extent395606 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglishen_US
dc.language.isoen_US
dc.publisherIATULen_US
dc.publisher.placeNew Zealanden_US
dc.publisher.urihttp://conference.ntu.edu.sg/iatul2012/Pages/home.aspxen_US
dc.relation.ispartofstudentpublicationNen_US
dc.relation.ispartofconferencename33rd Annual IATUL Conferenceen_US
dc.relation.ispartofconferencetitle33rd Annual IATUL Conferenceen_US
dc.relation.ispartofdatefrom2012-06-04en_US
dc.relation.ispartofdateto2012-06-07en_US
dc.relation.ispartoflocationSingaporeen_US
dc.rights.retentionYen_US
dc.subject.fieldofresearchOrganisational Planning and Managementen_US
dc.subject.fieldofresearchcode150312en_US
dc.titleEmbedding Innovation for Scholarly Information & Research for the New Generation in a Top Research Universityen_US
dc.typeConference outputen_US
dc.type.descriptionE2 - Conference Publications (Non HERDC Eligible)en_US
dc.type.codeE - Conference Publicationsen_US
gro.facultyInformation Services, Information Servicesen_US
gro.rights.copyrightCopyright remains with the authors 2012. This is the author-manuscript version of this paper. It is posted here with permission of the copyright owner[s] for your personal use only. No further distribution permitted. For information about this conference please refer to the conference’s website or contact the authors.en_US
gro.date.issued2012
gro.hasfulltextFull Text


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    Contains papers delivered by Griffith authors at national and international conferences.

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