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dc.contributor.authorBradley, Grahamen_US
dc.contributor.authorSparks, Beverleyen_US
dc.contributor.editorRichard Perdueen_US
dc.date.accessioned2017-04-24T09:01:58Z
dc.date.available2017-04-24T09:01:58Z
dc.date.issued2012en_US
dc.date.modified2013-06-04T23:06:59Z
dc.identifier.issn00472875en_US
dc.identifier.doi10.1177/0047287510396099en_US
dc.identifier.urihttp://hdl.handle.net/10072/46067
dc.description.abstractWhy do travel and tourism consumers appraise products as more or less favorable, and what makes them change their appraisals over time? In addressing these two fundamental questions, we focus on the construct of consumer value, a construct often regarded as pivotal in determining customer satisfaction and loyalty. In this paper, we propose and test a model of the antecedents and consequences of change in consumer value. We used a key sector of the tourism industry, timeshare, as the context for this research. Self-report data were obtained from 580 owners of timeshare on two occasions, twelve months apart. Results from this longitudinal study showed that selected consumer, product, consumption experience, and learning experience factors predicted changes in value, and these value changes, in turn, predicted shifts over time in satisfaction and repurchase intent. The findings provide new insights as to the role of value in consumer appraisals and actions.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_US
dc.languageEnglishen_US
dc.language.isoen_US
dc.publisherSage Publicationsen_US
dc.publisher.placeUnited Statesen_US
dc.relation.ispartofstudentpublicationNen_US
dc.relation.ispartofpagefrom191en_US
dc.relation.ispartofpageto204en_US
dc.relation.ispartofissue2en_US
dc.relation.ispartofjournalJournal of Travel Researchen_US
dc.relation.ispartofvolume51en_US
dc.rights.retentionYen_US
dc.subject.fieldofresearchTourism Marketingen_US
dc.subject.fieldofresearchTourist Behaviour and Visitor Experienceen_US
dc.subject.fieldofresearchIndustrial and Organisational Psychologyen_US
dc.subject.fieldofresearchcode150604en_US
dc.subject.fieldofresearchcode150606en_US
dc.subject.fieldofresearchcode170107en_US
dc.titleAntecedents and Consequences of Consumer Value: A Longitudinal Study of Timeshare Ownersen_US
dc.typeJournal articleen_US
dc.type.descriptionC1 - Peer Reviewed (HERDC)en_US
dc.type.codeC - Journal Articlesen_US
gro.date.issued2012
gro.hasfulltextNo Full Text


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