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dc.contributor.authorFrazer, Lorelleen_US
dc.contributor.authorWinzar, Humeen_US
dc.contributor.editorDr Arch Woodside, M. Laroche (Managing Editor)en_US
dc.date.accessioned2017-04-24T08:59:23Z
dc.date.available2017-04-24T08:59:23Z
dc.date.issued2005en_US
dc.identifier.issn01482963en_US
dc.identifier.doi10.1016/j.jbusres.2004.08.001en_US
dc.identifier.urihttp://hdl.handle.net/10072/4617
dc.description.abstractNumerous studies of franchisee failure have been conducted with mixed results reported due to methodological differences and the definition of failure used. There has been an emphasis in the literature on estimating and comparing the failure rates for these organisations. This paper acknowledges that franchisee failure is a concern but concentrates on the causes of failure. To do so, a definition of 'negative franchisee exits' is developed to overcome deficiencies in previous definitions of failure. The research is carried out in two stages. Firstly, franchisors and their ex-franchisees are interviewed. Then, the insights gained from the qualitative research are used to develop a model for the second stage of the research. Findings from a survey of franchisors indicate that franchise system size, level of franchisee investment and degree of conflict are related to the incidence of negative franchisee exits.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_US
dc.languageEnglishen_US
dc.language.isoen_US
dc.publisherElsevieren_US
dc.publisher.placewww.sciencedirect.comen_US
dc.relation.ispartofstudentpublicationNen_US
dc.relation.ispartofpagefrom1534en_US
dc.relation.ispartofpageto1542en_US
dc.relation.ispartofeditionNovemberen_US
dc.relation.ispartofissue11en_US
dc.relation.ispartofjournalJournal of Business Researchen_US
dc.relation.ispartofvolume58en_US
dc.rights.retentionYen_US
dc.subject.fieldofresearchcode350204en_US
dc.titleExits and expectations: why disappointed franchisees leaveen_US
dc.typeJournal articleen_US
dc.type.descriptionC1 - Peer Reviewed (HERDC)en_US
dc.type.codeC - Journal Articlesen_US
gro.facultyGriffith Business School, Department of Marketingen_US
gro.date.issued2015-05-05T05:03:53Z
gro.hasfulltextNo Full Text


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