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dc.contributor.authorTownsend, Keithen_US
dc.contributor.editorChristopher Baldryen_US
dc.date.accessioned2017-04-04T18:36:00Z
dc.date.available2017-04-04T18:36:00Z
dc.date.issued2005en_US
dc.date.modified2007-03-19T21:43:12Z
dc.identifier.issn02681072en_US
dc.identifier.doi10.1111/j.1468-005X.2005.00143.xen_AU
dc.identifier.urihttp://hdl.handle.net/10072/4647
dc.description.abstractA number of employees individually and cooperatively resist the controls of the electronic surveillance systems in the PowerGrid call centre. However, this is not the case in all teams. One team is faced with a labour process that directs their resistance to be focused directly at management, rather than at management via the machine.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_AU
dc.languageEnglishen_US
dc.language.isoen_AU
dc.publisherBlackwell Publishingen_US
dc.publisher.placeOxforden_US
dc.relation.ispartofstudentpublicationNen_AU
dc.relation.ispartofpagefrom47en_US
dc.relation.ispartofpageto59en_US
dc.relation.ispartofissue1en_AU
dc.relation.ispartofjournalNew Technology, Work and Employmenten_US
dc.relation.ispartofvolume20en_US
dc.rights.retentionYen_AU
dc.subject.fieldofresearchcode359999en_US
dc.titleElectronic Surveillance and Cohesive Teams: Room for resistance in an Australian call centre?en_US
dc.typeJournal articleen_US
dc.type.descriptionC1 - Peer Reviewed (HERDC)en_US
dc.type.codeC - Journal Articlesen_US
gro.facultyGriffith Business School, Dept of Employment Relations and Human Resourcesen_US
gro.description.notepublicNo fulltext html. NC.en_AU
gro.rights.copyrightCopyright 2005 Blackwell Publishing. The definitive version is available at [www.blackwell-synergy.com.]en_AU
gro.date.issued2005
gro.hasfulltextNo Full Text


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