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dc.contributor.convenorHERDSAen_US
dc.contributor.authorMaganlal, Satishen_US
dc.contributor.authorHills, Ruthen_US
dc.contributor.authorMcMillan, Saraen_US
dc.contributor.authorBarker, Michelleen_US
dc.contributor.authorBlauberg, Naomien_US
dc.contributor.authorShallcross, Lindaen_US
dc.contributor.editorN. Brown, S.M. Jones and A. Adamen_US
dc.date.accessioned2017-05-03T11:13:29Z
dc.date.available2017-05-03T11:13:29Z
dc.date.issued2012en_US
dc.date.modified2013-06-07T05:35:39Z
dc.identifier.refurihttp://www.herdsa.org.au/wp-content/uploads/conference/2012/HERDSA_2012_Maganlal.pdfen_US
dc.identifier.urihttp://hdl.handle.net/10072/46664
dc.description.abstractResearch indicates that international students often face problems integrating into a new host university community. To enhance intercultural competence and improve pharmacy students' confidence and self-efficacy, the EXCELL (Excellence in Cultural Experiential Learning and Leadership) intercultural skills program was integrated into a first-year pharmacy course. The program aimed to teach social competencies relevant to the Australian context for all pharmacy students, both domestic and international. Pre- and post-surveys were conducted to evaluate the impact of the course on students' intercultural and interpersonal skills, as well as students' perceptions about the course. Teaching staff reflections on the strengths and weaknesses of the trial were also evaluated. Results showed students made significant improvements in each of the following competencies: seeking help and information, making social contact, participating in groups, expressing disagreement, refusing a request and giving feedback. Students also showed significant improvement on all six sub-scales of the Interpersonal Skills Checklist (p<0.001), and for social confidence and sharing interests from the Cross-Ethnic Social Self-Efficacy scale (p<0.05). International and students from a non-English speaking background rated the course as more valuable than did domestic students. Teaching staff found the course very useful for building rapport and students' connectedness. Embedding the EXCELL program in a first year Pharmacy course appears to be a promising strategy to improve students' intercultural competence and social skills. Future curriculum developments needs to focus on creating more pharmacy specific and interpersonally challenging examples in order to engage and address the learning needs of domestic and international students.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_US
dc.format.extent967917 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglishen_US
dc.language.isoen_US
dc.publisherHERDSAen_US
dc.publisher.placeAustraliaen_US
dc.publisher.urihttp://herdsa.org.auen_US
dc.relation.ispartofstudentpublicationNen_US
dc.relation.ispartofconferencenameHERDSA 2012en_US
dc.relation.ispartofconferencetitle35th HERDSA Annual International Conferenceen_US
dc.relation.ispartofdatefrom2012-07-01en_US
dc.relation.ispartofdateto2012-07-05en_US
dc.relation.ispartoflocationHobart, Tasmaniaen_US
dc.rights.retentionYen_US
dc.subject.fieldofresearchOrganisational, Interpersonal and Intercultural Communicationen_US
dc.subject.fieldofresearchcode200105en_US
dc.titleEnhancing intercultural competence among pharmacy students through the EXCELL programen_US
dc.typeConference outputen_US
dc.type.descriptionE1 - Conference Publications (HERDC)en_US
dc.type.codeE - Conference Publicationsen_US
gro.facultyGriffith Health, School of Pharmacyen_US
gro.rights.copyrightCopyright 2012 HERDSA. Reproduced with permission. Permission to reproduce must be sought from the publisher, The Royal Australian College of General Practitioners.en_US
gro.date.issued2012
gro.hasfulltextFull Text


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    Contains papers delivered by Griffith authors at national and international conferences.

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