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dc.contributor.authorGrace, D
dc.contributor.authorWeaven, S
dc.contributor.authorBodey, K
dc.contributor.authorRoss, M
dc.contributor.authorWeaven, K
dc.date.accessioned2017-05-03T12:55:24Z
dc.date.available2017-05-03T12:55:24Z
dc.date.issued2012
dc.date.modified2013-06-03T05:09:50Z
dc.identifier.issn0191-491X
dc.identifier.doi10.1016/j.stueduc.2012.05.001
dc.identifier.urihttp://hdl.handle.net/10072/47307
dc.description.abstractAlthough not specifically designed for this purpose, the Course Experience Questionnaire (CEQ) continues to be used as a proxy for student satisfaction. This may be due to a lack of appropriate alternative measures, or a clear understanding of the relationship between quality and satisfaction. This study, therefore, examines the CEQ dimensions (good teaching, clear goal setting, appropriate workload, appropriate assessment and generic skills development) in conjunction with a global student satisfaction measure (developed for this study). In addition, the constructs of interest are conceptualised into a pattern of relationships that delineates antecedent and outcome variables in order to examine relationships. Data were collected via survey instrument from a sample of 164 Australian students attending one third-year capstone course of a Bachelor degree in business. The results indicate that good teaching and clear goal setting have a direct influence on outcome variables (i.e., generic skills efficacy and overall satisfaction), whereas appropriate assessment and appropriate workload do not have a direct effect on the either of the outcome variables. However, the strongest influence in the hypothesised model was that exerted by generic skills efficacy on overall satisfaction. The structural model was further examined across male and female responses. While the male model replicated the findings of the overall model, the female model was quite different i.e., the antecedent variables directly influenced generic skills development but there was no direct influence on overall satisfaction.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.format.extent440661 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglish
dc.language.isoeng
dc.publisherElsevier
dc.publisher.placeUnited Kingdom
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom35
dc.relation.ispartofpageto43
dc.relation.ispartofissue2
dc.relation.ispartofjournalStudies in Educational Evaluation
dc.relation.ispartofvolume38
dc.rights.retentionY
dc.subject.fieldofresearchSpecialist studies in education
dc.subject.fieldofresearchEducation assessment and evaluation
dc.subject.fieldofresearchEducation systems
dc.subject.fieldofresearchcode3904
dc.subject.fieldofresearchcode390402
dc.subject.fieldofresearchcode3903
dc.titlePutting student evaluations into perspective: The Course Experience Quality and Satisfaction Model (CEQS)
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.facultyGriffith Business School, Department of Marketing
gro.rights.copyright© 2012 Elsevier. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
gro.date.issued2012
gro.hasfulltextFull Text
gro.griffith.authorWeaven, Scott K.
gro.griffith.authorGrace, Debra A.


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