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dc.contributor.authorSparks, JoAnne
dc.contributor.authorO'Brien, Linda
dc.contributor.authorRichardson, Joanna
dc.contributor.authorWolski, Malcolm
dc.contributor.authorTadic, Sanja
dc.contributor.authorMorris, Jo
dc.contributor.editorSteve O'Connor
dc.date.accessioned2017-05-03T14:38:14Z
dc.date.available2017-05-03T14:38:14Z
dc.date.issued2012
dc.date.modified2013-06-18T03:27:01Z
dc.identifier.issn01435124
dc.identifier.urihttp://hdl.handle.net/10072/47949
dc.description.abstractPurpose - This paper reports on "Turning a New Page" (TNP), a business improvement initiative undertaken by Scholarly Information & Research (SIR). The aim is to embed innovation and integrate eResearch and library services. SIR is part of the Information Services (INS) division at Griffith University, one of the top research universities in Australia. SIR provides library services, publication support and eResearch services to over 43,000 students and staff at five campuses and online. Design/methodology/approach - TNP combines methods from best practices around continuous improvement, change management and business planning to achieve better alignment operationally and to prioritise potential improvements to services. The focus is on services required in three to five years for the "new generation" of users who will need them. Findings - Existing services were unevenly delivered and resources unevenly distributed. A key initial step is restructuring to collocate similar capabilities and redistribute resources, and provides a framework for developing future capacity. The integrated staffing approach nurtures innovation and skills development. Originality/value - Integrating eResearch services with library services to this extent has not been achieved in an Australian context before. The combination of methods applied and the progress achieved to date illustrates the value of the approach and may be relevant for other research-intensive universities.
dc.description.publicationstatusYes
dc.format.extent455538 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglish
dc.language.isoeng
dc.publisherEmerald
dc.publisher.placeUnited Kingdom
dc.publisher.urihttps://www.emerald.com/insight/content/doi/10.1108/01435121311298324/full/html
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom1
dc.relation.ispartofpageto12
dc.relation.ispartofissue1
dc.relation.ispartofjournalLibrary Management
dc.relation.ispartofvolume34
dc.rights.retentionY
dc.subject.fieldofresearchOrganisational Planning and Management
dc.subject.fieldofresearchLibrary and Information Studies
dc.subject.fieldofresearchcode150312
dc.subject.fieldofresearchcode0807
dc.titleEmbedding Innovation for Scholarly Information and Research
dc.typeJournal article
dc.type.descriptionC2 - Articles (Other)
dc.type.codeC - Journal Articles
gro.facultyInformation Services, Information Services
gro.rights.copyright© 2012 Emerald. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
gro.date.issued2012
gro.hasfulltextFull Text
gro.griffith.authorTadic, Sanja
gro.griffith.authorWolski, Malcolm P.
gro.griffith.authorRichardson, Joanna P.
gro.griffith.authorO'Brien, Linda S.
gro.griffith.authorMorris, Jo L.
gro.griffith.authorSparks, JoAnne L.


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