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  • Complexity, signal detection, and the application of ergonomics: Reflections on a healthcare case study

    Author(s)
    Dekker, Sidney
    Griffith University Author(s)
    Dekker, Sidney
    Year published
    2012
    Metadata
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    Abstract
    Complexity is a defining characteristic of healthcare, and ergonomic interventions in clinical practice need to take into account aspects vital for the success or failure of new technology. The introduction of new monitoring technology, for example, creates many ripple effects through clinical relationships and agents' cross-adaptations. This paper uses the signal detection paradigm to account for a case in which multiple clinical decision makers, across power hierarchies and gender gaps, manipulate each others' sensitivities to evidence and decision criteria. These are possible to analyze and predict with an applied ergonomics ...
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    Complexity is a defining characteristic of healthcare, and ergonomic interventions in clinical practice need to take into account aspects vital for the success or failure of new technology. The introduction of new monitoring technology, for example, creates many ripple effects through clinical relationships and agents' cross-adaptations. This paper uses the signal detection paradigm to account for a case in which multiple clinical decision makers, across power hierarchies and gender gaps, manipulate each others' sensitivities to evidence and decision criteria. These are possible to analyze and predict with an applied ergonomics that is sensitive to the social complexities of the workplace, including power, gender, hierarchy and fuzzy system boundaries.
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    Journal Title
    Applied Ergonomics
    Volume
    43
    Issue
    3
    DOI
    https://doi.org/10.1016/j.apergo.2011.07.003
    Subject
    Clinical sciences not elsewhere classified
    Sports science and exercise
    Medical physiology
    Design
    Publication URI
    http://hdl.handle.net/10072/48447
    Collection
    • Journal articles

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