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  • Emotional Intelligence, Communication Competence, and Student Perceptions of Team Social Cohesion

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    82265_1.pdf (183.2Kb)
    Author(s)
    Troth, Ashlea C
    Jordan, Peter J
    Lawrence, Sandra A
    Griffith University Author(s)
    Jordan, Peter J.
    Troth, Ashlea C.
    Year published
    2012
    Metadata
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    Abstract
    Students generally report poor experiences of group work in university settings. This study examines whether individual student perceptions of team social cohesion are determined by their level of emotional intelligence (EI) and whether this relationship is mediated by their communication skills. Business students (N = 273) completed the 16-item self-report Workplace Emotional Intelligence Profile-Short Version (WEIP-S; Jordan & Lawrence, 2009) before forming teams. Students worked in teams for 8 weeks to complete group work. Afterwards, peer ratings of student communication appropriateness and effectiveness were collected ...
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    Students generally report poor experiences of group work in university settings. This study examines whether individual student perceptions of team social cohesion are determined by their level of emotional intelligence (EI) and whether this relationship is mediated by their communication skills. Business students (N = 273) completed the 16-item self-report Workplace Emotional Intelligence Profile-Short Version (WEIP-S; Jordan & Lawrence, 2009) before forming teams. Students worked in teams for 8 weeks to complete group work. Afterwards, peer ratings of student communication appropriateness and effectiveness were collected as was each student's self-report perceptions of the level of team social cohesion. The effect of management of others' emotions on team social cohesion was mediated by communication effectiveness. The authors discuss the implications of EI training and student team allocation as possible ways to improve student team cohesion.
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    Journal Title
    Journal of Psychoeducational Assessment
    Volume
    30
    Issue
    4
    DOI
    https://doi.org/10.1177/0734282912449447
    Copyright Statement
    © 2012 SAGE Publications. This is the author-manuscript version of the paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
    Subject
    Curriculum and pedagogy
    Specialist studies in education
    Educational psychology
    Industrial and organisational psychology (incl. human factors)
    Applied and developmental psychology
    Social and personality psychology
    Publication URI
    http://hdl.handle.net/10072/48513
    Collection
    • Journal articles

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