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dc.contributor.authorPatterson, Elizabeth
dc.contributor.authorForrester, Kim
dc.contributor.authorPrice, Kay
dc.contributor.authorHegney, Desley
dc.contributor.editorIan Freckelton
dc.date.accessioned2017-05-03T12:07:18Z
dc.date.available2017-05-03T12:07:18Z
dc.date.issued2005
dc.date.modified2007-11-05T04:43:02Z
dc.identifier.issn1320159X
dc.identifier.urihttp://hdl.handle.net/10072/4889
dc.description.abstractMedical receptionists play a crucial and pivotal role in any practice, as they are usually the first points of contact for patients and the intermediaries through whom contacts with the medical practitioners are made. This paper reports the findings of a qualitative study of medical receptionists undertaken to explore their role in general practice, particularly in relation to activities involving direct patient assessment, monitoring, counselling and therapy. The findings highlight a number of significant issues in relation to the potential liability of the receptionists, the medical practitioners, the medical centre owners and their insurers.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.format.extent79055 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglish
dc.language.isoeng
dc.publisherThomson Lawbook Co
dc.publisher.placePyrmont, NSW
dc.publisher.urihttps://pubmed.ncbi.nlm.nih.gov/15754555/
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom340
dc.relation.ispartofpageto347
dc.relation.ispartofissue3
dc.relation.ispartofjournalJournal of Law and Medicine
dc.relation.ispartofvolume12
dc.rights.retentionY
dc.subject.fieldofresearchMedical and Health Sciences
dc.subject.fieldofresearchLaw and Legal Studies
dc.subject.fieldofresearchPhilosophy and Religious Studies
dc.subject.fieldofresearchcode11
dc.subject.fieldofresearchcode18
dc.subject.fieldofresearchcode22
dc.titleRisk reduction in general practice and the role of the receptionist
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.facultyGriffith Health, School of Nursing and Midwifery
gro.rights.copyright© 2005 Thomson Legal & Regulatory Limited. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
gro.date.issued2005
gro.hasfulltextFull Text
gro.griffith.authorPatterson, Elizabeth A.
gro.griffith.authorForrester, Kim E.


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