Workplace bullying: What can be done to prevent and manage it?
In recent decades workplace bullying has increasingly been recognised as an identifiable phenomenon, with an associated growth in understanding of its contributing factors, behaviors and negative effects on individuals and organizations. Despite this however, the complexity of workplace bullying incidents and processes continue to challenge researchers and practitioners alike. Moreover, while interventions exist, "fragmentary information" on the effectiveness of such interventions are only beginning to emerge (Saam, 2010, p. 6). While there is recognition that multi-faceted approaches to addressing the phenomenon are needed, such solutions are not easy to develop, implement or test. This Chapter will present a review of the workplace bullying literature as it relates to the prevention and management of workplace bullying prior to presenting a proposal for a holistic intervention program that integrates elements from a variety of research areas.
The Encyclopedia of Human Resource Management: Thematic Essays
Human Resources Management