Complicated, complex, and compliant: best practice in obstetrics
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In this study, the distinction between complicated and complex is used to shed some light on compliance with best practice guidelines. Data were gathered related to obstetric practice in labor wards and operating theaters at two Scandinavian hospitals, one of them being a university hospital, and in a training facility. The complexity of obstetrical intervention is analyzed in this paper, as is the potential of compliance-based routines in obstetrics. Complex situations are different from complicated ones and patient safety management efforts should recognize and enhance the sort of diversity that helps the emergence of resilience in complex situations.
Cognition,Technology and Work