Cross-cultural management performance elements in the expatriate context
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This paper constructs a broad framework of the relevant performance elements of cross-cultural management through an overview of the relevant theoretical and research literature. A performance element is an "underlying characteristic that results in effective performance in a job" (Fraser, 1999, p.791). "The underlying characteristic could be a body of knowledge, motive, trait, skill, self-image or social role" (Fraser, 1999, p.791). An emphasis on broad performance criteria is relatively rare in expatriate performance management research (Shaffer, Harrison, Gregersen, Black, & Ferzandi, 2006). This paper proposes a framework of performance criteria including aspects of personality, experience, attitudes, knowledge and skills. The paper concludes with proposals for empirical research to explore the link between cross-cultural management performance elements and impressions of cross-cultural management performance by multiple raters.
International Journal of Business Research
Copyright 2012 International Academy of Business and Economics. The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.