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  • We are All Mad in Wonderland: An organizational culture framework for emotions and emotional intelligence research

    Author(s)
    Daus, Catherine S
    Dasborough, Marie T
    Jordan, Peter J
    Ashkanasy, Neal M
    Griffith University Author(s)
    Jordan, Peter J.
    Year published
    2012
    Metadata
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    Abstract
    Despite ongoing controversy, emotional intelligence is emerging as a potentially important variable in furthering our understanding of individual behavior in organizations. In this respect, however, most of the research in relation to emotional intelligence has been at the individual level of behavior. In this article, we develop a framework for considering the impact of emotional intelligence at the organizational level. Specifically, we map Mayer and Salovey's four emotional intelligence abilities onto Shein's three-level organizational culture schema. We conclude with a discussion of implications managers and suggest ...
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    Despite ongoing controversy, emotional intelligence is emerging as a potentially important variable in furthering our understanding of individual behavior in organizations. In this respect, however, most of the research in relation to emotional intelligence has been at the individual level of behavior. In this article, we develop a framework for considering the impact of emotional intelligence at the organizational level. Specifically, we map Mayer and Salovey's four emotional intelligence abilities onto Shein's three-level organizational culture schema. We conclude with a discussion of implications managers and suggest that the model we propose may prove to be a useful starting point for future research into emotional intelligence as an organizational phenomenon.
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    Book Title
    Research on Emotion in Organizations: Experiencing and Managing Emotions in the Work Place
    Volume
    8
    DOI
    https://doi.org/10.1108/S1746-9791(2012)0000008019
    Subject
    Commerce, Management, Tourism and Services not elsewhere classified
    Publication URI
    http://hdl.handle.net/10072/53723
    Collection
    • Book chapters

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