Toward High Quality E Learning Systems: Evidence from Saudi Arabia

Abstract

This paper explores the capability level of e-learning systems through data collected from two of the Kingdom of Saudi Arabia's (KSA) most respected universities. Their strengths and weaknesses in e-learning and system accessibility will be investigated and assessed according to the highest of quality levels. So far, however, there has been little attention paid to the issue of measuring the impact of e-learning in the forms of learning and teaching in higher education institutions in the KSA. In response to this gap in the literature, this study addresses the impact of e-learning systems in higher education institutions in this context. This study adopts a quantitative approach for students and a qualitative approach for staff members to investigate the impacts and underlying reasons. The study was carried out on the basis of information system (IS) success as well as the impact measurement framework in the population sample of students and faculty members using e-learning in the KSA. The findings of this study indicate a perceived positive impact of e-learning systems on higher education. For example, participants look to these systems for ease of use and expect them to be user friendly.