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dc.contributor.authorSolnet, David
dc.contributor.authorHood, Anna
dc.date.accessioned2017-05-03T14:01:11Z
dc.date.available2017-05-03T14:01:11Z
dc.date.issued2008
dc.date.modified2013-10-30T04:06:28Z
dc.identifier.issn14476770
dc.identifier.doi10.1375/jhtm.15.59
dc.identifier.urihttp://hdl.handle.net/10072/53941
dc.description.abstractThis article considers the impact of the new generation of employees entering the hospitality workforce and the changes in management paradigms that will be required to successfully recruit, select, train and motivate Generation Y (Gen Y) to achieve the goals of the organisation, given the strategic importance of human resource management in creating competitive and sustainable service organizations. This article also analyses the current state of thinking on Gen Y's work-related values, attitudes and behaviours and reviews the research that has been conducted to date on Gen Y in the workplace. A discussion is provided on how these values and attitudes will potentially interact with prevailing hospitality management paradigms, before presenting a research framework that depicts the potential relationships between the key variables and identified themes. Following this, six propositions are presented regarding Gen Y's work-related values and attitudes in relation to hospitality employment. The article concludes with an outline of the intended direction for future research.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.languageEnglish
dc.language.isoeng
dc.publisherCambridge University Press
dc.publisher.placeUnited Kingdom
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom59
dc.relation.ispartofpageto68
dc.relation.ispartofissue1
dc.relation.ispartofjournalJournal of Hospitality and Tourism Management
dc.relation.ispartofvolume15
dc.rights.retentionY
dc.subject.fieldofresearchHospitality Management
dc.subject.fieldofresearchCommercial Services
dc.subject.fieldofresearchTourism
dc.subject.fieldofresearchcode150402
dc.subject.fieldofresearchcode1504
dc.subject.fieldofresearchcode1506
dc.titleGeneration Y as hospitality employees: Framing a research agenda
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.date.issued2008
gro.hasfulltextNo Full Text
gro.griffith.authorKralj, Anna L.


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