Integrating An Internet Management System Into A Virtual Private Network
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Integrating significant e-business applications into an established environment is a task for which established project management techniques and development models have not explicitly catered. We investigate the strategies employed for managing the integration of an Internet Management System (IMS) into an organisation's virtual private network. This innovative, mission critical technology was unprecedented in the organisation's history, and existing project management models had to be adapted. Furthermore, the integration of this system into a local area network had no precedent in the vendor's or developer's history. With many unknowns, effective risk-management was therefore required. Our case study reveals how the project was impacted by technical complexity, the sharing of required expertise and project management issues including, communication, document management and lack of dedicated project personnel highlighting some lessons learned.
Journal of Electronic Commerce Research
Copyright 2004 Journal of Electronic Commerce Research. The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.