Road freight information systems: a soft system methodology approach
Author(s)
Zarei, Behrouz
Azizian, Saeed
Ghapanchi, Amir Hossein
Griffith University Author(s)
Year published
2013
Metadata
Show full item recordAbstract
Soft system methodology (SSM) is appropriate for studying complex systems such as human activity systems. Although the road freight information systems (RFIS) typically involve a large number of users, they are, in many cases, inefficient. Using SSM, the present paper studies the RFIS of a selected case study, delineates its disadvantages, and finally addresses its shortcomings through designing a new information system. The proposed system has the quality of bringing a lot of commercial and non-commercial benefits to the users by changing the form of communication among involved entities.Soft system methodology (SSM) is appropriate for studying complex systems such as human activity systems. Although the road freight information systems (RFIS) typically involve a large number of users, they are, in many cases, inefficient. Using SSM, the present paper studies the RFIS of a selected case study, delineates its disadvantages, and finally addresses its shortcomings through designing a new information system. The proposed system has the quality of bringing a lot of commercial and non-commercial benefits to the users by changing the form of communication among involved entities.
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Journal Title
International Journal of Logistics Systems and Management
Volume
14
Issue
2
Subject
Information Systems Management
Business and Management