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dc.contributor.authorAlsaghier, Hisham M
dc.contributor.authorFord, Marilyn
dc.contributor.authorNguyen, Anne
dc.contributor.authorHexel, Rene
dc.contributor.editorInformation Resources Management Association
dc.date.accessioned2017-05-03T11:44:22Z
dc.date.available2017-05-03T11:44:22Z
dc.date.issued2012
dc.date.modified2014-02-07T05:38:09Z
dc.identifier.isbn978-1-4666-1740-7
dc.identifier.doi10.4018/978-1-4666-1740-7.ch080
dc.identifier.urihttp://hdl.handle.net/10072/54521
dc.description.abstractIn e-government context, trust plays a vital role in helping citizens overcome perceived risks. Trust makes citizens comfortable sharing personal information, make online government transaction, and acting on e-Government advices. Thus, trust is a significant notion that should be critically investigated to help both researchers and practitioners to understand citizens' acceptance to e-Government. Prior research in trust has focused mainly on consumer's trust in e-Commerce. Most of existing literatures on trust in e-government focus on technical perspective such as PKI. This paper contributes by proposing a conceptual model of citizens' trust in e-Government. The proposed conceptual model of citizens' trust in e-government is integrated constructs from multiple disciplines: psychology, sociology, e-commerce, and HCI. The research is aimed also to develop items in order to measure the theoretical constructs in the proposed model. The pool of items is generated based on literature review. Q-Methodology has been utilised to validate the generated measurement items. The outcome of two Q-sorting rounds resulted in developing a survey instrument for proposed model with an excellent validity and reliability statistical results.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.languageEnglish
dc.language.isoeng
dc.publisherIGI Global
dc.publisher.placeUnited States
dc.publisher.urihttp://dx.doi.org/10.4018/978-1-4666-1740-7
dc.relation.ispartofbooktitleDigital Democracy: Concepts, Methodologies, Tools, and Applications
dc.relation.ispartofchapter80
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom1611
dc.relation.ispartofpageto1630
dc.rights.retentionY
dc.subject.fieldofresearchHuman-computer interaction
dc.subject.fieldofresearchcode460806
dc.titleFactors Affecting the Citizens' Trust in E-Government
dc.typeBook chapter
dc.type.descriptionB1 - Chapters
dc.type.codeB - Book Chapters
gro.facultyGriffith Sciences, School of Information and Communication Technology
gro.date.issued2012
gro.hasfulltextNo Full Text
gro.griffith.authorHexel, Rene


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