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  • Online Learner Satisfaction and Collaborative Learning: Evidence from Saudi Arabia

    Author(s)
    Alkhalaf, Salem
    Nguyen, Jeremy
    Nguyen, Anne
    Drew, Steve
    Griffith University Author(s)
    Nguyen, Anne T.
    Nguyen, Jeremy DK.
    Drew, Steve J.
    Alkhalaf, Salem S.
    Year published
    2013
    Metadata
    Show full item record
    Abstract
    Despite the considerable potential for e-learning to improve learning outcomes, particularly for female students and students who need to rely on distance learning, feedback from current users of e-learning systems in the Kingdom of Saudi Arabia (KSA) suggests a relatively low level of satisfaction. This study adopts a mixed-methods approach in investigating the underlying reasons for this situation. Results indicate that students are not unhappy with the information technology infrastructure or with other technical aspects. However, many students report a low level of interaction between them and their fellow students. When ...
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    Despite the considerable potential for e-learning to improve learning outcomes, particularly for female students and students who need to rely on distance learning, feedback from current users of e-learning systems in the Kingdom of Saudi Arabia (KSA) suggests a relatively low level of satisfaction. This study adopts a mixed-methods approach in investigating the underlying reasons for this situation. Results indicate that students are not unhappy with the information technology infrastructure or with other technical aspects. However, many students report a low level of interaction between them and their fellow students. When interactions do occur, students indicate overwhelmingly that they find such interactions useful. Together, these findings suggest that greater student interaction, which could be fostered through the use of collaborative learning, is likely to be both popular with students and beneficial to their learning outcomes.
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    Journal Title
    International Journal of Information and Communication Technology Education
    Volume
    9
    Issue
    2
    DOI
    https://doi.org/10.4018/jicte.2013040106
    Subject
    Information Systems Development Methodologies
    Library and Information Studies
    Other Information and Computing Sciences
    Publication URI
    http://hdl.handle.net/10072/55503
    Collection
    • Journal articles

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