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  • From Contextual Inquiry to Designable Futures: What Do We Need to Get There?

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    73327_1.pdf (597.8Kb)
    Author(s)
    Dekker, SWA
    Nyce, JM
    Hoffman, RR
    Griffith University Author(s)
    Dekker, Sidney
    Year published
    2003
    Metadata
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    Abstract
    Human-centered systems result when software engineers or developers give attention to the orientations, expectations, and understandings of the people who will be part of the sociotechnical system. Human factors researchers often take certain agendas, terms, and theories for granted or rely on them out of habit. This paper takes a special look at contextual enquiry as a putatively (and indeed potentially) superior way of giving end users a serious say in the procurement process of complex cognitive systems.Human-centered systems result when software engineers or developers give attention to the orientations, expectations, and understandings of the people who will be part of the sociotechnical system. Human factors researchers often take certain agendas, terms, and theories for granted or rely on them out of habit. This paper takes a special look at contextual enquiry as a putatively (and indeed potentially) superior way of giving end users a serious say in the procurement process of complex cognitive systems.
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    Journal Title
    IEEE Intelligent Systems
    Volume
    18
    Issue
    2
    DOI
    https://doi.org/10.1109/MIS.2003.1193660
    Copyright Statement
    © 2003 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.
    Subject
    Performance Evaluation; Testing and Simulation of Reliability
    Artificial Intelligence and Image Processing
    Information Systems
    Electrical and Electronic Engineering
    Publication URI
    http://hdl.handle.net/10072/55896
    Collection
    • Journal articles

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