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dc.contributor.authorJordan, Peter J
dc.contributor.authorTroth, Ashlea C
dc.contributor.authorAshkanasy, Neal M
dc.contributor.editorBurke, RJ
dc.contributor.editorFox, S
dc.contributor.editorCooper, CL
dc.date.accessioned2017-11-21T12:00:21Z
dc.date.available2017-11-21T12:00:21Z
dc.date.issued2013
dc.date.modified2014-01-30T22:11:16Z
dc.identifier.isbn978-1-4094-4585-2
dc.identifier.urihttp://hdl.handle.net/10072/56217
dc.description.abstractEmotional intelligence has been promoted as an important construct that increases our understanding of individual behavior in organizations and has the potential to minimize or alleviate individual shortcomings (or human frailty) at work. Concomitantly, organizational research into emotional intelligence overwhelmingly supports the idea that the construct is positively related to constructive behaviors and outcomes. The development of emotional intelligence abilities is therefore frequently advocated as beneficial to both the individual employee and the organization. But is this really the case? In this chapter, we examine the individual emotional abilities that comprise the emotional intelligence construct and consider the role of each of these abilities in reducing or preventing acts of human frailty. We conclude that the naﶥ association, generally promoted in the literature, that more emotional intelligence is always associated with less negative behavior and better personal outcomes can be challenged. Indeed, based on the evidence we argue that, when levels of emotional abilities are too high (excessive), emotional intelligence may even serve to increase human frailty.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.format.extent257192 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglish
dc.language.isoeng
dc.publisherGower Publishing Limited
dc.publisher.placeUnited States
dc.publisher.urihttp://www.ashgate.com
dc.relation.ispartofbooktitleHuman Frailties: Wrong choices on the drive to success
dc.relation.ispartofchapter6
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom151
dc.relation.ispartofpageto164
dc.rights.retentionY
dc.subject.fieldofresearchOrganisational behaviour
dc.subject.fieldofresearchcode350710
dc.titleEmotional intelligence and human frailty at work: Can we be too emotionally intelligent?
dc.typeBook chapter
dc.type.descriptionB1 - Chapters
dc.type.codeB - Book Chapters
gro.facultyGriffith Business School, Dept of Employment Relations and Human Resources
gro.rights.copyright© The Author(s) 2013. This is the author-manuscript version of the paper. Details of the definitive, published version are available at the publishers website.
gro.date.issued2013
gro.hasfulltextFull Text
gro.griffith.authorJordan, Peter J.
gro.griffith.authorTroth, Ashlea C.


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