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dc.contributor.authorMcAllister, Margaret
dc.contributor.authorWalsh, Kenneth
dc.contributor.editorBrenda Happell
dc.date.accessioned2017-05-03T12:16:30Z
dc.date.available2017-05-03T12:16:30Z
dc.date.issued2004
dc.date.modified2007-03-18T21:36:33Z
dc.identifier.issn1445-8330
dc.identifier.doi10.1111/j.1447-0349.2004.00305.x
dc.identifier.urihttp://hdl.handle.net/10072/5624
dc.description.abstractWorking with consumers is now a common expectation in contemporary mental health services. Yet health professionals may not entirely understand the difference between patient and consumer roles. Alternatively, they may feel they do not have the skills or resources to deal with people in roles other than patient or carer. Nor may they be able to separate out their personal experiences with particular consumers from the ideals and goals for effective consumer partnerships. This paper reviews a concept known as the politics of difference as well as the rise of the consumer movement in order to explore areas of difference between consumers and providers, to reexamine how power and marginalization practices occur. It reminds professionals that generalizing from one failed experience relating with a consumer is just as invalid as idealizing the current policy of consumer inclusion. Inviting, allowing, amplifying and improving the effectiveness of the consumer voice in mental health services today requires active commitment, educative processes and novel strategies to move beyond superficial relationships so that consumers and professionals work together to make enduring change.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.languageeng
dc.language.isoen_AU
dc.publisherWiley-Blackwell Publishing
dc.publisher.placeAustralia
dc.publisher.urihttp://www.blackwell-synergy.com/doi/full/10.1111/j.1447-0349.2004.00305.x
dc.relation.ispartofpagefrom22
dc.relation.ispartofpageto32
dc.relation.ispartofjournalInternational Journal of Mental Health Nursing
dc.relation.ispartofvolume13
dc.subject.fieldofresearchNursing
dc.subject.fieldofresearchPublic Health and Health Services
dc.subject.fieldofresearchPsychology
dc.subject.fieldofresearchcode1110
dc.subject.fieldofresearchcode1117
dc.subject.fieldofresearchcode1701
dc.titleDifferent voices: Reviewing and revising the politics of working with consumers in mental health
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.facultyGriffith Health, School of Nursing and Midwifery
gro.rights.copyright© 2004 Blackwell Publishing. The definitive version is available at [www.blackwell-synergy.com.]
gro.date.issued2004
gro.hasfulltextNo Full Text
gro.griffith.authorMcAllister, Margaret M.


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