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  • Towards a Methodology of Wicked Problem Exploration through Concept Shifting and Tension Point Analysis

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    Author(s)
    Houghton, Luke
    Tuffley, David
    Griffith University Author(s)
    Tuffley, David J.
    Houghton, Luke
    Year published
    2015
    Metadata
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    Abstract
    Synthesis is a creative and mysterious process in which a chaotic array of concepts, what might be called a mess, is cognitively 'engaged' with a problem domain to produce as many interpretations as can validly be derived for effective decision-making purposes. The bene?ts of engaging concepts into a mess are that it allows the problem to be viewed through multiple lenses simultaneously, which affords a holistic vantage point for richer problem interpretation. By deliberately shifting the underlying concept held by actors and provoking the movement of concepts, better interpretations might lead to more useful decision ...
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    Synthesis is a creative and mysterious process in which a chaotic array of concepts, what might be called a mess, is cognitively 'engaged' with a problem domain to produce as many interpretations as can validly be derived for effective decision-making purposes. The bene?ts of engaging concepts into a mess are that it allows the problem to be viewed through multiple lenses simultaneously, which affords a holistic vantage point for richer problem interpretation. By deliberately shifting the underlying concept held by actors and provoking the movement of concepts, better interpretations might lead to more useful decision making. Although research has discussed the possibility of using synthesis through case studies, we argue that there is a need to formally develop methodologies in this area for the purpose of fostering and solving complex problems. To demonstrate this, we provide a speculative case study to illustrate how this approach may be usefully applied.
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    Journal Title
    Systems Research and Behavioral Science
    Volume
    32
    Issue
    3
    DOI
    https://doi.org/10.1002/sres.2223
    Copyright Statement
    © 2013 John Wiley & Sons, Ltd. This is the pre-peer reviewed version of the following article: Towards a Methodology of Wicked Problem Exploration through Concept Shifting and Tension Point Analysis, Systems Research and Behavioral Science, which has been published in final form at dx.doi.org/10.1002/sres.2223.
    Subject
    Knowledge and information management
    Business information systems
    Publication URI
    http://hdl.handle.net/10072/57255
    Collection
    • Journal articles

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