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  • Computer self-efficacy levels, perceptions and adoption of online banking

    Author(s)
    Guriting, Petrus
    Chunwen, Gibson
    Ndubisi, N.
    Griffith University Author(s)
    Ndubisi, Nelson Oly OO.
    Year published
    2007
    Metadata
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    Abstract
    This research examines the role of Computer Self-Efficacy (CSE) at three distinct levels of user perceptions (low, mid and high) and the adoption of online banking. The study employs the extended Technology-Acceptance Model (TAM) as the theoretical framework. Based on the data from a sample of 133 customers collected through a field survey, it was found that perceived usefulness and perceived ease of use were strong determinants of the behavioural intention to adopt internet banking. CSE was more important at low and mid levels of user-perceived usefulness and ease of use than at high level of perception. Implications of the ...
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    This research examines the role of Computer Self-Efficacy (CSE) at three distinct levels of user perceptions (low, mid and high) and the adoption of online banking. The study employs the extended Technology-Acceptance Model (TAM) as the theoretical framework. Based on the data from a sample of 133 customers collected through a field survey, it was found that perceived usefulness and perceived ease of use were strong determinants of the behavioural intention to adopt internet banking. CSE was more important at low and mid levels of user-perceived usefulness and ease of use than at high level of perception. Implications of the findings are discussed.
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    Journal Title
    International Journal of Services Technology and Management
    Volume
    8
    Issue
    1
    DOI
    https://doi.org/10.1504/IJSTM.2007.012218
    Subject
    Business and Management not elsewhere classified
    Banking, Finance and Investment
    Business and Management
    Publication URI
    http://hdl.handle.net/10072/58791
    Collection
    • Journal articles

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