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  • Organisational Culture in Residential Aged Care Facilities: A Cross-Sectional Observational Study

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    93982_1.pdf (152.6Kb)
    Author(s)
    Etherton-Beer, Christopher
    Venturato, Lorraine
    Horner, Barbara
    Griffith University Author(s)
    Venturato, Lorraine
    Year published
    2013
    Metadata
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    Abstract
    Background Organisational culture is increasingly recognised as important for provision of high-quality long-term care. We undertook this study to measure organisational culture in residential aged care facilities in two Australian states. Methodology/Principal Findings Cross-sectional observational study in 21 residential aged care facilities in Western Australia (n = 14) and Queensland (n = 7), Australia. Staff and next-of-kin of residents participated. Measurement comprised surveys of facility staff and residents' next-of-kin, and structured observation of indicators of care quality. Staff tended to rate organisational ...
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    Background Organisational culture is increasingly recognised as important for provision of high-quality long-term care. We undertook this study to measure organisational culture in residential aged care facilities in two Australian states. Methodology/Principal Findings Cross-sectional observational study in 21 residential aged care facilities in Western Australia (n = 14) and Queensland (n = 7), Australia. Staff and next-of-kin of residents participated. Measurement comprised surveys of facility staff and residents' next-of-kin, and structured observation of indicators of care quality. Staff tended to rate organisational culture positively. Some qualitative feedback from staff emphasised negative perceptions of communication, leadership and teamwork. Staffing levels were perceived as a dominant challenge, threatening care quality. Direct observation revealed variability within and between facilities but suggested that most facilities (n = 12) were in the typical range, or were quality facilities (n = 8). Conclusion There was scope to strengthen organisational culture in participating aged care facilities.
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    Journal Title
    PloS One
    Volume
    8
    Issue
    3
    DOI
    https://doi.org/10.1371/journal.pone.0058002
    Copyright Statement
    © 2013 therton-Beer et al. This is an Open Access article distributed under the terms of the Creative Commons Attribution License CCAL. http://www.plos.org/journals/license.html)
    Subject
    Aged Care Nursing
    Publication URI
    http://hdl.handle.net/10072/60507
    Collection
    • Journal articles

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