Problems and prospects of technology as an enabler of strategic HRM
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Technology has had a profound effect on the way the HR function is conceptualized and practiced in contemporary organizations. A majority of organizations that have deployed Human Resource Information Systems (HRIS) tools and techniques have succeeded in freeing up HR resources from routine, transactional activities in order to focus on strategic aspects of people management, such as cultural change and building competencies. However, research shows that HRIS has so far played a marginal role, if any, in strategically positioning HRM in knowledge intensive learning organizations. this paper will focus on two specific aspects of HRM, namely, HR Metrics and Learning and Development function, to illustrate the practical limitations and challenges of technology in HRM at the strategic and operational levels, respectively.
Journal of Human Resources Education
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Human Resources Management