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dc.contributor.authorMeissner, E
dc.contributor.authorRadford, K
dc.date.accessioned2017-05-03T14:14:42Z
dc.date.available2017-05-03T14:14:42Z
dc.date.issued2015
dc.identifier.issn0966-0429
dc.identifier.doi10.1111/jonm.12208
dc.identifier.urihttp://hdl.handle.net/10072/63041
dc.description.abstractAIM: This study examined the importance and performance of middle managers' skills to provide a starting point for a sector-wide leadership and management framework. BACKGROUND: There is an increasing consensus that the quality of management, leadership and performance of any organisation is directly linked to the capabilities of its middle managers and the preparation and on-going training they receive. METHOD: A total of 199 middle managers from three aged care organisations in Australia participated in a questionnaire conducted during 2010-2011. RESULT: This study found that middle managers perceived the need to develop their communication skills, self-awareness, change management, conflict resolution and leadership skills. CONCLUSION: Middle managers perceive a discrepancy between performance and importance of various managerial skills. This study demonstrated that provision of training needs to go beyond clinical skills development and further investigation into managers' needs is necessary, particularly considering the diversity of this critical group in organisations. IMPLICATIONS FOR NURSING MANAGEMENT: Future training opportunities provided to middle managers need to address the 'softer' skills (e.g. communication) rather than 'technical' skills (e.g. clinical skills). The provision of training in these skills may improve their performance, which may also lead to increased job satisfaction, continuity in leadership and management and ultimately improvements in the quality of care provided.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.format.extent476188 bytes
dc.format.mimetypeapplication/pdf
dc.languageeng
dc.language.isoen_US
dc.publisherWiley-Blackwell Publishing
dc.publisher.placeUnited Kingdom
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom784
dc.relation.ispartofpageto793
dc.relation.ispartofissue6
dc.relation.ispartofjournalJournal of Nursing Management.
dc.relation.ispartofvolume23
dc.rights.retentionY
dc.subject.fieldofresearchHuman Resources Management
dc.subject.fieldofresearchNursing
dc.subject.fieldofresearchcode150305
dc.subject.fieldofresearchcode1110
dc.titleImportance and performance of managerial skills in the Australian aged care sector - a middle managers' perspective.
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.rights.copyright© 2014 Blackwell Publishing. This is the author's manuscript version of the following article: Importance and performance of managerial skills in the Australian aged care sector - a middle managers' perspective, Journal of Nursing Management, which has been published in final form at dx.doi.org/10.1111/jonm.12208.
gro.date.issued2015-01-20T01:05:53Z
gro.hasfulltextFull Text
gro.griffith.authorRadford, Katrina P.


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