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dc.contributor.authorMiessner, Ellieen_US
dc.contributor.authorRadford, Katrinaen_US
dc.date.accessioned2017-05-03T14:14:42Z
dc.date.available2017-05-03T14:14:42Z
dc.date.issued2014en_US
dc.identifier.issn09660429en_US
dc.identifier.doi10.1111/jonm.12208en_US
dc.identifier.urihttp://hdl.handle.net/10072/63041
dc.description.abstractAIM: This study examined the importance and performance of middle managers' skills to provide a starting point for a sector-wide leadership and management framework. BACKGROUND: There is an increasing consensus that the quality of management, leadership and performance of any organisation is directly linked to the capabilities of its middle managers and the preparation and on-going training they receive. METHOD: A total of 199 middle managers from three aged care organisations in Australia participated in a questionnaire conducted during 2010-2011. RESULT: This study found that middle managers perceived the need to develop their communication skills, self-awareness, change management, conflict resolution and leadership skills. CONCLUSION: Middle managers perceive a discrepancy between performance and importance of various managerial skills. This study demonstrated that provision of training needs to go beyond clinical skills development and further investigation into managers' needs is necessary, particularly considering the diversity of this critical group in organisations. IMPLICATIONS FOR NURSING MANAGEMENT: Future training opportunities provided to middle managers need to address the 'softer' skills (e.g. communication) rather than 'technical' skills (e.g. clinical skills). The provision of training in these skills may improve their performance, which may also lead to increased job satisfaction, continuity in leadership and management and ultimately improvements in the quality of care provided.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_US
dc.format.extent476188 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglishen_US
dc.language.isoen_US
dc.publisherWiley-Blackwell Publishingen_US
dc.publisher.placeUnited Kingdomen_US
dc.relation.ispartofstudentpublicationNen_US
dc.relation.ispartofpagefrom784en_US
dc.relation.ispartofpageto793en_US
dc.relation.ispartofissue6en_US
dc.relation.ispartofjournalJournal of Nursing Management.en_US
dc.relation.ispartofvolume23en_US
dc.rights.retentionYen_US
dc.subject.fieldofresearchHuman Resources Managementen_US
dc.subject.fieldofresearchcode150305en_US
dc.titleImportance and performance of managerial skills in the Australian aged care sector - a middle managers' perspective.en_US
dc.typeJournal articleen_US
dc.type.descriptionC1 - Peer Reviewed (HERDC)en_US
dc.type.codeC - Journal Articlesen_US
gro.rights.copyright© 2014 Blackwell Publishing. This is the author's manuscript version of the following article: Importance and performance of managerial skills in the Australian aged care sector - a middle managers' perspective, Journal of Nursing Management, which has been published in final form at dx.doi.org/10.1111/jonm.12208.en_US
gro.date.issued2015-01-20T01:05:53Z
gro.hasfulltextFull Text


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