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  • Crossing the Communication Barrier in Global Software Development Projects via Global Software Development Brokers

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    98565_1.pdf (318.5Kb)
    Author(s)
    Wen, Larry
    Kandjani, Hadi
    Bernus, Peter
    Griffith University Author(s)
    Bernus, Peter
    Wen, Larry
    Kandjani, Hadi
    Year published
    2014
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    Abstract
    As the key stakeholders in Global Software Development (GSD) projects are distributed across geographical locations, many GSD projects suffer from a communication barrier, which exists due to language-, cultural-, time zone (and possibly other) differences among key stakeholders. This barrier not only increases communication cost, it also decreases the efficiency and quality of stakeholder communication, adding extra risks to these projects, and decreasing the probability of success. So far, there is no simple solution to this problem. Using the Collaborative Networks paradigm, this paper introduces the concept of 'Global ...
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    As the key stakeholders in Global Software Development (GSD) projects are distributed across geographical locations, many GSD projects suffer from a communication barrier, which exists due to language-, cultural-, time zone (and possibly other) differences among key stakeholders. This barrier not only increases communication cost, it also decreases the efficiency and quality of stakeholder communication, adding extra risks to these projects, and decreasing the probability of success. So far, there is no simple solution to this problem. Using the Collaborative Networks paradigm, this paper introduces the concept of 'Global Software Development Collaborative Network' (GSD-CN) as a formal model to analyse communication cost and quality. The paper proposes a new entity (role) called Global Software Development Broker (GSDB). We argue and demonstrate in an example that the proposed GSDBs will (a) simplify the network structure, (b) decrease communication cost, and (c) improve communication quality - consequently increasing the probability of success of GSD projects.
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    Conference Title
    Proceedings of the 24th Australasian Conference on Information Systems Information Systems: Transforming the Future
    Publisher URI
    http://acis.aaisnet.org/archive.php
    Copyright Statement
    © 2013 Australasian Association for Information Systems. The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the conference's website for access to the definitive, published version.
    Subject
    Software Engineering
    Publication URI
    http://hdl.handle.net/10072/64026
    Collection
    • Conference outputs

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