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dc.contributor.authorD. Moyle, Brent
dc.contributor.authorGlen Croy, W.
dc.date.accessioned2017-05-03T16:18:16Z
dc.date.available2017-05-03T16:18:16Z
dc.date.issued2009
dc.identifier.issn10835423
dc.identifier.doi10.3727/108354209789116529
dc.identifier.urihttp://hdl.handle.net/10072/64206
dc.description.abstractIn the past 50 years there has been an enormous expansion in the number and types of protected area users. This has increased physical pressures on protected areas, and created perceptual impacts for visitors. Importantly, the role of the media in promoting and providing expectations can also be used as a tool to manage potential impacts. Within this context, research was undertaken at Port Campbell National Park (PCNP), Victoria, Australia. Implementing this study not only created awareness of the varied information sources visitor decisions were based on, but also provided valuable insights into the role of the media in the management of expectations. Results indicated that users obtain information from four sources, creating a complex user image and management scenario. An analysis of visitor expectations of the facilities and services at PCNP indicated that induced image sources created inflated expectations of functional attributes. Practical implications are provided for protected area management agencies on the importance of using the media as a tool in the previsit experience, to enhance overall satisfaction. Importantly, creating presite images of functional attributes of parks, induced information sources, may have important positive implications for overall user satisfaction.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.format.extent5004855 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglish
dc.language.isoeng
dc.publisherCognizant Communication Corporation
dc.publisher.placeUnited States
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom199
dc.relation.ispartofpageto208
dc.relation.ispartofissue2
dc.relation.ispartofjournalTourism Analysis
dc.relation.ispartofvolume14
dc.rights.retentionY
dc.subject.fieldofresearchCommercial services
dc.subject.fieldofresearchMarketing
dc.subject.fieldofresearchTourism
dc.subject.fieldofresearchOther commerce, management, tourism and services not elsewhere classified
dc.subject.fieldofresearchcode3504
dc.subject.fieldofresearchcode3506
dc.subject.fieldofresearchcode3508
dc.subject.fieldofresearchcode359999
dc.titleMedia in the Previsit Stage of the Tourist Experience: Port Campbell National Park
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.rights.copyright© 2009 Cognizant Communication Corporation. The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
gro.date.issued2014-12-01T04:49:55Z
gro.hasfulltextFull Text
gro.griffith.authorMoyle, Brent D.


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