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dc.contributor.authorTownsend, Keithen_US
dc.date.accessioned2017-04-24T11:16:15Z
dc.date.available2017-04-24T11:16:15Z
dc.date.issued2003en_US
dc.date.modified2009-08-26T07:03:15Z
dc.identifier.issn00221856en_US
dc.identifier.doi10.1111/j.0022-1856.2003.00093.xen_AU
dc.identifier.urihttp://hdl.handle.net/10072/6502
dc.description.abstractThis article compares and contrasts the findings of two case studies examining the prevalence and manifestations of resistance within the leisure industry. This study was based on workplace experience over a number of years and supported by thirty-six semi-structured interviews with employees at all levels of the two organisations studied. The author predicted that there would be a number of factors contributing to the employees resisting managerial controls. It was expected that the size of the organisation would, in part, determine managerial style. Managerial style would, in turn, influence employee perceptions of what were appropriate behaviours while in the workplace. However, the employment history and expectations of key managerial staff prove to be interesting complications in one case. It was found that in one organisation where middle-management culture was one of resistance to upper-managerial approaches, so-called deviant behaviours became more covert and damaging.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_AU
dc.languageEnglishen_US
dc.language.isoen_AU
dc.publisherBlackwell Publishing Asia Pty Ltden_US
dc.publisher.placeAustraliaen_US
dc.relation.ispartofpagefrom442en_US
dc.relation.ispartofpageto456en_US
dc.relation.ispartofissue4en_US
dc.relation.ispartofjournalJournal of Industrial Relationsen_US
dc.relation.ispartofvolume45en_US
dc.subject.fieldofresearchcode350203en_US
dc.titleLeisure at Work, Who can Resist? An investigation into Workplace Resistance by Leisure Service Employeesen_US
dc.typeJournal articleen_US
dc.type.descriptionC1 - Peer Reviewed (HERDC)en_US
dc.type.codeC - Journal Articlesen_US
gro.facultyGriffith Business School, Dept of Employment Relations and Human Resourcesen_US
gro.rights.copyrightCopyright 2003 Blackwell Publishing. The definitive version is available at [www.blackwell-synergy.com.]en_AU
gro.date.issued2003
gro.hasfulltextNo Full Text


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