Professional Identity: Enabler or Barrier to Clinical Engagement?
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The purpose of this paper is to obtain a better understanding of how leadership is enacted by hybrid doctor managers (DMs) as well as what engagement strategies hybrid doctor managers use with their clinical colleagues that may influence organisational objectives being met. This paper provides empirical insights into how hybrid doctor managers, in their leadership role, engage with their clinical colleagues. The findings suggest that in only a few cases, doctor managers combine both their organisational and clinical leadership role. As clinical experts, they naturally take on a clinical leadership role, but many fall short in also taking on a managerial leadership role, working towards organisational objectives, such as meeting the key performance indicators, promoting an efficient use of resources and leading organisational change initiatives. We also found that doctor managers do not have clear role descriptions and that doctors lack managerial qualifications. The results of this study support the proposal that conformity in how the doctor manager role is implemented would be of benefit to the health care organisation. The creation of the hybrid doctor manager role is the main strategy for health care organisations to engage clinicians with health reform initiatives through organisational goals and objectives. To accomplish such engagement, a defined job description with clear role responsibilities and accountabilities is needed. Through understanding what influences the engagement strategies of doctor managers, it is suggested that closer attention to recruitment and training is required and wanted. This study supports the recommendation that management and leadership training are an essential requirement when recruiting appointees to a hybrid doctor manager role.
Employment Relations Record
© 2014 Pacific Employment Relations Association (PERA). The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
Health Care Administration